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Helping Households Connect During The Pandemic

The Emergency Broadband Benefit is a temporary FCC program to help families and households struggling to afford broadband internet service during the COVID-19 pandemic.

The Emergency Broadband Benefit provides:

  • Up to $50/month discount for broadband service;
  • Up to $75/month discount for households on qualifying Tribal lands;

The Emergency Broadband Benefit is limited to one monthly service discount and one device discount per household.

Who is Eligible?

A household is eligible if a member of the household meets one of the criteria below:

  • Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline;
  • Receives benefits under the free and reduced-price school lunch program or the school breakfast program, or did so in the 2019-2020 school year;
  • Received a Federal Pell Grant during the current award year;
  • Experienced a substantial loss of income due to job loss or furlough since February 29, 2020; or
  • Meets the eligibility criteria for a participating broadband provider’s existing low-income or COVID-19 program.

Check out www.fcc.gov/broadbandbenefit for a Consumer FAQ and other program resources.

Three Ways to Apply

  1. Contact Inter Mountain Cable, Coalfields Telephone or Mikrotec CATV directly to learn more about our application process.
  2. Go to GetEmergencyBroadband.org to apply online and to find participating providers near you.
  3. Call 833-511-0311 for a mail-in application, and return it along with proof of eligibility

Mail to: Emergency Broadband Support Center
P.O. Box 7081
London, KY 40742

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